Published by Auckland, Counties Manukau and Waitematā DHBs on 12/12/2021 2:24:20 PM.
Christmas and New Year holiday period and COVID care
NRHCC and regional PHOs are preparing for the Christmas/New Year holiday period. Community management of COVID is currently undertaken by Whakarongorau (Healthline) and some Māori and Pasifika providers. This model will continue through the Christmas and New Year holiday period while preparations are made to bring on more primary care involvement after the holiday season.
General Practices can still contribute to care of their enrolled patients using the established interim COVID Case management POAC funding. See HealthPathways COVID-19 Funding and Supplies for details.
Important updates to COVID-19 Case Management in Adults HealthPathway
The COVID-19 Case Management in Adults pathway has been streamlined to make it easier to follow. This includes 2 new sections:
The pathway has also been updated with guidance on:
Please continue to use the feedback button at the bottom of the page to suggest improvements.
A COVID-19 Case Management in Children pathway is also in development and will be available soon.
GP inbox message on location of isolation or quarantine
As of 14th December, a message to the GP PMS inbox will be generated by the national contact tracing system, for a case or a household contact when they are referred to MIQ or CIQ (Whānau HQ). This is intended to keep primary care in the loop about their patients and is for information only. GPs are not required to contact patients or provide care on receipt of this message.
Shared clinical record for COVID-19 cases and their household contacts
The Border Clinical Management System (BCMS) maintains a shared clinical record for COVID-19 cases and contacts. On 14th December a link to a person’s BCMS record is due to be live via HealthLink forms in the primary care PMS. This is in preparation for greater primary care involvement in COVID-19 management in the New Year.
Rebranding of Community Isolation and Quarantine in metro Auckland
Whānau HQ / Te Tua Hapori is the new name for the CIQ programme for Auckland. Whānau HQ (an abbreviation of Whānau Home Quarantine) acknowledges that whānau hold the mana of their homes. It also reflects a family/household/community-centred approach to supporting those with COVID. Te Tua Hapori refers to a community shelter – a safe space that is protected whilst people heal.
This branding is now being used in information guides provided to cases and their households. This information can be found here.